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    [Webinar] Digital Transformation of The Collections Industry in a Pandemic Era: The Voice of the Leaders

    QUALCO |

    [Webinar] Digital Transformation of The Collections Industry in a Pandemic Era: The Voice of the Leaders

    We are delighted to announce that on the 26th November 2020, our Country Manager Fernando Brito Barros will be a panel member at the Open Talks a series of Webinars hosted by the CMS Group. This webinar specifically focuses on the digital transformation of the collections industry in a pandemic era. Following this panel discussion, our very own Nikos Vasileiadis, Senior Sales Consultant, will be presenting you how the QUALCO 360 offering will revolutionize the NPLs and NPEs management.

    Topic:

    Digital Transformation of The Collections Industry in a Pandemic Era: The Voice of the Leaders


     

    Description:

    In this debate we take a forward-looking approach to debt management sharing views and practical experience in themes like:

    • Collecting more with less
    • Understanding customer behaviour
    • Personalising customer journeys and treatment paths
    • Automation, Digital communication and Self Service
    • Explainable AI as a bridge between the creditor and the customer

    Panelists: 

        • Jacques Llorens, CEO - Director General | Multigestion Iberia

        • Volkert Reig, CEO | GNB Real Estate

        • Luis Salvaterra, CEO | INTRUM

        • Fernando Brito Barros, Country Manager | QUALCO

        • Joaquim Paulo, Partner | Deloitte (Moderador)

     

    Host: Paola Ortega Andrade, Conference Director Asset Management | CMS GROUP

    Time: Nov 26, 2020 5:00 PM in Lisbon

     

    Duration: 60 minutes

     

    Register here: https://bit.ly/2UboOYh

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    Innovation Pitch: QUALCO 360: Revolutionizing the management of NPLs and NPEs

    • Re-imagine debt management through a single, constantly evolving technology ecosystem
    • Proactively identify and manage vulnerable loans during and beyond the pandemic
    • Rapidly align Collections and Recoveries operations with customer behaviour through
      Machine Learning and Advanced Analytics
    • Get digital and self-service capabilities act as a bridge between you and your customers

    Use Cases:
    1. Customer onboarding to the Self-Service Channel
    2. Payment Plan Signature
    3. DCA Allocation Optimization

    Speaker: Nikos Vasileiadis, Senior Presales Consultant | Qualco
     

    Time: Nov 26, 2020 5:40 PM in Lisbon

    NVA presentantion_CMS_CNC12_Nov20_PT

     

    #QUALCO #Collections #Technology