QUALCO joins the MALG Conference 2023

On November 9th, QUALCO  joined the 2023 MALG Conference ‘The New Demographics of Debt’, held in Birmingham Repertory Theatre. The annual event is hosted by the not-for-profit organisation ‘Money Advice Liaison Group (MALG)’. 

The MALG Conference addresses responsible lenders, collections and enforcement professionals, grassroots money advisers, and policymakers. Its uniqueness lies in the lack of commercial, regulatory, or political agenda, and its purpose is focused on MALG’s long-term aim of ‘working together to improve the lives of people in problem debt’. 

The Future of Debt Advice 

Our EVP Products & Markets, Terry Franklin, joined the panel discussion ‘The Future of Debt Advice: How Can We Take Advantage of AI?’ along with Paul Chong (Ophelos) and David Green (StepChange Debt Charity). Vanessa Northam (StepChange Debt Charity) was the panel chair.  

The discussion delved into the promising realm of Artificial Intelligence and its ability to address the lack of debt advice resources. The emphasis was on empowering advisers through AI, enabling them to provide more targeted and impactful assistance to individuals when and where needed. The speakers explored the drawbacks of AI implementation while spotlighting its many advantages. Also, they painted a vivid picture of a future where debt advice is enhanced and strategically positioned to meet evolving challenges.

Terry emphasised:

• Educating Generation Z on effective money management  
• Identifying systemic problems in recognising poverty 
• Treating poverty holistically in the UK 

Explore how QUALCO provides invaluable debt advice, empowering you to make informed, data-driven debt management decisions.

Discover our unique, holistic approach to credit risk and debt management today.