NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here.
In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.
This e-Guide discusses how creditor organisations can go about building the skills and competencies within their own workforce to enable better governance, compliance, and credit management. It offers readers five steps to strategy success. Download it here.
To find out more on how Qualco’s panel and asset management platform can help you optimise collections, contact us.