Top stories, latest press and announcements
Collections and the customer-centric approach
Challenges for 2019: Europe's bid to cut NPLs
Ensuring Fairness with Machine Learning and Automation
Prescriptive Analytics: The Next Frontier?
Monitoring & Transparency - Reaping the benefits of collections outsourcing
Customer experience - compliance and customer rehabilitation in an outsourcing environment
Outsourcing: Αn Αnalytical Αpproach to Panel Management & Account Allocation