Sreejit Ankarath, Head Consulting & Global Alliances at Tech Mahindra and Terry Franklin, Executive Vice President Technology at QUALCO joined forces in a podcast to discuss how creditors can create future-proof systems in the new normal.
By listening to that podcast, you may find exclusive insights, regarding:
How has the debt collections market changed during and post-Covid and what are the key learnings?
How has the shift to collections impacted credit institutions?
What are the key attributes of an effective debt collection solution?
Why should financial institutions invest in building an intelligent credit management system?
Are we going to replace human effort while collecting debt?
# new PODCAST
Tech Mahindra together with QUALCO, proactively optimise collections process across the Financial Services (FS) customer journey. We utilise the most suitable contact channels and then offer contextual solutions that ensure customer and business sustainability while enhancing the value of collections.