The 2025 Qualco Executive Connect concluded successfully, with clients and partners from 21 countries participating. The full-day conference showcased new directions in the digital transformation of the financial services sector through Qualco’s innovative approach and technology solutions that address current and future market needs.
Mr Spyros Retzekas, Group Deputy CEO of Qualco Group, opened the conference, highlighting the company’s role in creating real value for the industry. As he remarked:
“At Qualco, we work closely with our clients to understand their real needs and develop solutions that deliver tangible results. Our strategy is straightforward: we invest in innovation, artificial intelligence, and new services, so that we remain their trusted partner in the transition to tomorrow.”
Mr Spyros Papaspirou, Senior Executive Director of Qualco Group, emphasised that Qualco’s value lies in its shift from being a software provider to a strategic partner. Referring to the challenges brought about by the rapid advancement of artificial intelligence, he underlined that:
“Financial institutions need speed, new forms of collaboration, and access to technologies that provide them with a competitive advantage.”
He explained that this is also the company’s strategic direction: co-investing and co-creating business initiatives to build a new growth model that delivers stability and resilience.
A strong focus was placed on client experiences with Qualco, with significant contributions from key partners. Mr Jayaraman Lakshminarayanan, Vice President, Trading, Treasury & Wealth Management at Emirates NBD, presented the bank’s digital transformation programme, noting:
“With Qualco’s support, we implemented a pioneering supply chain finance platform that has driven scale success and boosted our profitability.”
Mr Cesar Paiva, General Manager of Cabot Financial France, underlined the importance of regulatory compliance and technology, stating:
“We need state-of-the-art platforms such as those offered by Qualco, combining transparency, AI, and flexibility to ensure efficiency and market trust.”
Senior executives from Qualco also presented the company’s strategic priorities. Ms Chrysavgi Salaka, Chief Solutions Officer, referred to investments evolving Qualco’s software solutions and services. Mr Terry Franklin, Chief Commercial Officer, highlighted the practical value of AI in enabling better decision-making and strengthening client relationships. Ms Paraskevi Vea, Deputy Chief Operating Officer, stressed that the shift to the SaaS model represents a strategic transformation that minimises costs, enhances resilience, and accelerates innovation.
The first part of the conference focused on the company’s AI-first philosophy and the new cloud infrastructure underpinning its products and services. Real-world examples showed measurable results: increased profitability, reduced risk, and stronger regulatory compliance.
The programme continued with two thematic sessions:
Credit & Receivables
Innovative next-generation solutions for managing outstanding payments were presented, centred on a new agentless digital self-service platform that leverages Gen AI to deliver personalised, efficient, and fully automated customer experiences. At the same time, the modernisation of the Qualco 360 software suite was announced, featuring enhanced automation, compliance, and customer-experience capabilities, along with new functionalities for loan origination and management solutions that comprehensively cover the entire loan lifecycle.
Supply Chain Finance & Factoring
Global trends in specialised financial markets (including Islamic finance) were presented, along with broadly applicable platforms and tools such as QUALCO ProximaPlus, which delivers 360° visibility and AI-driven analytics for improved risk assessment and profitability.
Driven by innovation, technology, and a client-centric approach, Qualco continues to shape the future of financial services, strengthening its clients’ competitiveness and creating long-term value for every market.