France Contentieux Selects Qualco to Drive Operational Efficiency and Digitalisation

France Contentieux, a leading collections and legal recovery company part of the Konecta Group, has entered into a strategic partnership with Qualco, the global provider of fintech solutions and the Software & Technology arm of Qualco Group.

The collaboration underscores France Contentieux’s commitment to modernising operations and enhancing client engagement through robust technology. The initiative will consolidate fragmented systems into a single, modular platform that automates core workflows, such as claims calculation, invoicing, and case allocation, while enabling seamless digital customer communication, partner collaboration, and full regulatory compliance.

By leveraging Qualco’s technology suite, France Contentieux aims to transform its operating model, delivering faster recoveries, greater transparency, and real-time insights. The partnership also introduces intuitive self-service tools, creating a foundation for ongoing innovation and long-term operational agility.

Emmanuelle Rey Debabi, General Director of France Contentieux, stated: "This collaboration reflects our commitment to investing in advanced technologies that bring measurable benefits to our clients. By investing in a global, unified solution tailored to our needs, we aim to streamline our processes, increase transparency, enable more intelligent, data-driven decision-making, and enhance our ability to deliver value-added services. Our goal is to elevate the way we serve our stakeholders while building a flexible, future-ready collections ecosystem."

Spyros Retzekas, Deputy Chief Executive Officer at Qualco Group, commented: "We are thrilled to support France Contentieux in their digital transformation, strengthening our presence in the French market and across Europe. Our solution embeds industry best practices throughout operations, driving efficiency and growth. This partnership reflects our shared vision of fostering innovation and delivering tangible impact across the European credit sector.”

Eric Levé, Country Manager, France & French-Speaking Markets at Qualco, declared: “We are proud to work with France Contentieux at this pivotal stage. At Qualco, we are dedicated to creating value for our clients and are ready to help establish a robust ecosystem of collections leaders in France. Our solutions empower organisations to scale effectively and achieve concrete business results, demonstrating our commitment to client success in the French collections market.”