Last month, Cesar Paiva brought ๐ค๐จ๐๐๐๐ข'๐ expertise on an exclusive roundtable. Recoveries professionals from different institutions got together to discuss recent developments in the industry, while QUALCO had the opportunity to showcase how its unified solution, can help enterprises ๐๐๐ฝ๐ฒ๐ฟ๐ฐ๐ต๐ฎ๐ฟ๐ด๐ฒ ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฒ๐ป๐ด๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ ๐น๐ฒ๐ฎ๐ฑ๐ถ๐ป๐ด to extensive, insight-driven NPE management.
The event kicked off with a keynote presentation by Mark Beguery from the Banque de France who addressed the effects of the pandemic in the economy and the recoveries sector, presenting data of over-indebted households and also discussing the practice of making purchases through installments, an increasingly popular trend in France that potentially brings along significant dangers.
Cesar Paiva, QUALCOโs ambassador in France and Julien Valletoux from Credit Immobilier de France, following up, addressed the ways financial institutions can ๐บ๐ถ๐ป๐ถ๐บ๐ถ๐๐ฒ ๐ป๐ผ๐ป-๐ฝ๐ฒ๐ฟ๐ณ๐ผ๐ฟ๐บ๐ถ๐ป๐ด ๐น๐ผ๐ฎ๐ป๐ ๐ฎ๐ป๐ฑ ๐บ๐ฎ๐ ๐ถ๐บ๐ถ๐๐ฒ ๐ฟ๐ฒ๐๐๐ฟ๐ป๐ while streamlining their resources.
Here are some of the main points that the roundtable discussion shed light on:
- Digitization of the customer journey: the keys to streamlining customer relationships, maximizing net returns while rationalizing business resources
- How can personalized customer engagement drive Results?
- How can we most effectively manage the increase in non-performing loans (NPLs)?
Cesar Paiva , had also the change to talk about QUALCO 360, and how this constantly expanding solutions ecosystem that provides a holistic NPL management approach, can help businesses recover more with less.
