Cabot Financial Portugal has been a leading Portuguese acquirer and servicer of consumer portfolios since 2016. The company has been acquiring portfolios from different banks in Portugal, mainly focused on unsecured consumer debt, and is a market leader in debt purchasing and asset management.
Cabot Financial Portugal has chosen QUALCO Collections & Recoveries (QCR) to support its local operations. QCR enables every aspect of the client’s collections process, from migrating multiple debt portfolios to streamlining operations, orchestrating customer communications, and providing extensive reporting for improved decision-making.
Ms Susana Catraia, Head of Operations at Cabot Portugal, added:
“Implementing QUALCO Collections & Recoveries acts as a business growth enabler for Cabot Portugal. The ease of portfolio onboarding results in accelerated cash flow, while significant time savings occur when processing legal cases. With QCR, we consistently capture financial information that is easily accessible to our agents and always available for reporting and cost analysis purposes. We can effectively mitigate conduct risk through the system's strong compliance controls, while the fast agent training timescales enable scalability.”
QCR is a powerful debt management software that empowers financial institutions to orchestrate their collection journey and streamline in-house and third-party activities in one place. Our system provides a forward-looking, digital-first approach to debt management, allowing credit organisations to handle 3x more cases while delivering a seamless customer and user journey.
QUALCO COLLECTIONS & RECOVERIES (QCR)
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